Purchase, Access, Cancellation & Refund Policy

1. ABOUT THIS POLICY

This Policy explains payment, delivery, access, cancellation and refund arrangements for Mirror of the Trader.

Mirror of the Trader is digital content supplied online through a protected customer account. No physical product is supplied.

Nothing in this Policy excludes or restricts statutory consumer rights or remedies that cannot lawfully be excluded.

2. PURCHASE

The current price is £32.99 as a one-time payment.

Payment is processed through Stripe. Your purchase is complete once payment has been successfully processed and the order accepted.

3. DIGITAL DELIVERY AND ACCESS

The product is supplied digitally through mirrorofthetrader.com.

Following successful payment and completion of any required account activation or verification steps, access to the purchased Digital Content is provided electronically.

The book itself is intended to be accessed online through the Website rather than supplied as a downloadable PDF or physical book, unless a particular resource is expressly stated to be downloadable.

4. IMMEDIATE SUPPLY OF DIGITAL CONTENT

Where you ask to receive access to Digital Content before the end of any statutory cancellation period, the checkout process should obtain any consent and acknowledgement required by applicable consumer law before supply begins.

Where applicable, this means asking you to expressly consent to immediate supply of the Digital Content and acknowledge the effect that beginning supply has on your statutory right to cancel.

The exact checkout wording and mechanism must accurately reflect the customer journey and applicable law.

5. CHANGE-OF-MIND REFUNDS

Because the principal product is digital content to which access can begin immediately, change-of-mind cancellation rights may cease once supply has begun where the legally required conditions have been satisfied.

Accordingly, where immediate digital supply has begun after the required consent and acknowledgement, Mirror of the Trader does not ordinarily provide refunds simply because you:

• changed your mind;
• decided you no longer want the product;
• did not use the Digital Content;
• did not finish reading the book;
• expected a different personal or trading outcome;
• did not achieve a desired trading result; or
• no longer wish to participate in the member features.

This section does not affect statutory rights or remedies that remain available under applicable law.

6. FAULTY OR NON-CONFORMING DIGITAL CONTENT

The no-change-of-mind position does not remove legal rights where Digital Content is faulty, not as described or otherwise does not conform to applicable statutory requirements.

Where applicable consumer law gives you a remedy, Mirror of the Trader will not use this Policy to remove that remedy.

Depending on the circumstances and applicable law, remedies for non-conforming digital content may include repair, replacement, price reduction, refund or another remedy provided by law.

7. ACCESS PROBLEMS

If you have paid successfully but cannot access your account or Digital Content, contact:

thetradersmirrorofficial@gmail.com

Please provide enough information to identify the purchase, but do not send full payment-card details, passwords or security codes.

Reasonable steps will be taken to investigate and restore legitimate access where the problem is within our control.

A temporary technical interruption does not automatically create a right to a refund, but this does not affect any statutory remedy that may apply where the service or Digital Content fails to conform to the contract.

8. DUPLICATE OR INCORRECT CHARGES

If you believe you have been charged more than once for the same purchase or charged incorrectly, contact thetradersmirrorofficial@gmail.com so the transaction can be investigated.

Where an incorrect or duplicate charge is confirmed, it will be handled appropriately.

9. UNAUTHORISED TRANSACTIONS

If you believe a payment was made without your authorisation, contact your payment provider promptly and contact Mirror of the Trader at thetradersmirrorofficial@gmail.com.

Fraudulent or abusive refund or chargeback activity may result in account access being restricted while the matter is investigated, subject to applicable law.

10. RESULTS ARE NOT A BASIS FOR A REFUND

Mirror of the Trader is an educational and trading-psychology product.

No particular financial, trading, psychological, professional or personal result is guaranteed.

A refund is not ordinarily available merely because the Digital Content did not produce a particular outcome, provided the Digital Content otherwise conforms to the contract and applicable law.

11. ACCOUNT BREACHES

Where access is lawfully suspended or terminated because of serious or repeated misuse, including deliberate piracy, resale, systematic unauthorised redistribution, fraud or deliberate circumvention of security, this does not automatically create an entitlement to a refund.

This section does not remove statutory rights or remedies.

12. HOW TO CONTACT US ABOUT A PURCHASE

For questions concerning payment, access, cancellation or refunds:

Mirror of the Trader

Author: Gigi (pen name)

Website: https://mirrorofthetrader.com

Email: thetradersmirrorofficial@gmail.com

Include the email address used for the purchase and sufficient transaction information to locate the order. Do not send full card details, passwords or security codes.